I have a new laptop running Windows 7 Home Premium that I keep at home - I have two other computers at home as well, both running Windows XP ( 1-Home / 1-Pro). I have tried to setup a VPN connection from the W7 laptop to the Exchange Server at work so I can access files and data. Everytime I try it hangs on "Verifying name and password" and after a while give me an error 619. I know the ip address of the server and my user name and password - I have tried using the VPN connection wizard, and manually setting the parameters. I am out of ideas and really hope someone smarter then I am can help me figure this out. I have setup the VPN successfully on both other computer at home - on the same network router, both wired and wireless. I have Outlook 2007 on the W7 laptop connecting to the same server via HTTP for email - no problems. I have searched the net for answers with no success. Please Help if you can.Thanks in AdvanceKevin

VPN error 619 - "A connection to the remote computer could not be established." (With some older VPN servers, the error message says "The port was disconnected."), error 619 can happen either when trying to establish a new connection to a VPN server or when suddenly disconnected. If you encounter it, check the following: If two or more VPN clients are installed on the computer, ensure only one is running to avoid conflicts. Check both for running applications and also for Windows services. Firewalls and antivirus programs may be running that block access to the VPN ports. Temporarily disable these to troubleshoot. Try other standard repairs and troubleshooting steps - reboot the client computer, delete and re-install the VPN client configuration settings, and find others who have working setups to compare for network configuration differences MCSE, MCSA, MCDST

Thanks for the tips - here is what I tried today.1. disabled Windows Firewall and Norton Anti-Virus - tried to connect // - could not connect2. I am using the windows connection wizard - I haven't installed any additional software for VPN, and I went thru the task manager list of running programs - did not find anything the resembles a VPN (checked most thru Google).3. I have rebooted the laptop several times when all the setting match those on my other PCs // - could not connect.4. While unable to connect from the W7 laptop - I was able to use a different computer in the house to connect so the Server is accepting a connection. I disconnected that computer before trying with new laptop again - So the port on the server is working, unless W7 and XP Pro use different ports??Please let me know if there is anything further you can think of.Kevin

Hi Kevin, May I know your VPN type, SSTP, L2TP or PPTP? In the VPN connection properties, please also choose the proper type in Security tab. In addition, may I know if other good computers are Windows 7 computers? If you have another clean-installed Windows 7 computer, please also check if you can establish the VPN connection. Thanks.Nicholas Li - MSFT

Nicholas, The VPN is PPTP - I have tried setting the type as PPTP and AUTO - no luck.I don't have another Windows 7 computer - everything else we have in the company is running XP Pro. The laptop I have Windows 7 on is a brand new Dell Inspiron 1545 - other then installing Office I haven't done anything to it.The other computers Older Lenovo Laptop (XP Pro) , and really old Dell Desktop (XP Home) both are able to connect to the VPN - no issues at all.Please let me know if you have any other ideasThanks

Hi, Thank you for your update. May I know if there is an ISA server on your company network which will block the connection? If possible, you can take your laptop to another network to have a check. At this time, please also try the following: 1. Run “netstat” to check if the port 1723 for PPTP is in use. Service overview and network port requirements for the Windows Server system 2. Run the following command in an elevated command prompt to disable Windows Firewall and check the issue: Netsh advfirewall set allprofiles state off Note: you can turn back on with the command “Netsh advfirewall set allprofiles state on”. Hope this helps. Thanks.Nicholas Li - MSFT

Nicholas Thanks for the advice - I ran the firewall off command string - then the netstat.The Netstat showed 5 active connections TCP 127.0.0.1:27015 House Laptop:49191 EstablishedTCP 127.0.0.1:27015 House Laptop:57009 EstablishedTCP 127.0.0.1:49191 House Laptop:27015 EstablishedTCP 127.0.0.1:57009 House Laptop:27015 EstablishedTCP 192.168.15.103:57112 a72-246-30-40:http close_waitLet me know what you think - ThanksKevin